We built Turnless so busy business owners never have to choose between serving the customer in front of them and answering the phone.
A friend who runs a hair salon was losing bookings every week — not because her work wasn't great, but because she couldn't answer the phone while she was with a client.
She'd tried voicemail, booking apps, even a part-time receptionist. Nothing quite worked. The problem was simple: customers call, and if nobody picks up, they call the next place.
It happens to salons, mechanics, dentists, physios, law firms — any business where the person doing the work is also the person who should be answering the phone.
So we built an AI receptionist that actually sounds like a person. It answers the phone, has a real conversation, books the appointment, and sends a confirmation — all while you focus on the customer in front of you.
Turnless launched in Sydney in 2026. We're focused on one thing: making sure no Australian business loses a customer because they couldn't get to the phone in time.
Without the salary, sick days, or training time.
Your AI receptionist picks up instantly, 24/7 — even when you're with a client.
Checks your calendar, finds a time that works, and confirms with an SMS.
Knows your services, pricing, and how you like things done — and gets better over time.
We monitor everything around the clock so your phone line just works.
Natural conversation, not a phone tree. Callers feel heard, not handled.
Paste your website, get a number, go live. No IT team needed.
We build for salon owners, mechanics, dentists, and tradies — people who are too busy doing great work to answer every call.
Phone calls are still how most customers reach local businesses. We think that deserves proper technology, not an afterthought.
Every caller your AI speaks to is someone who trusts your business. We take that seriously — in how we build, test, and improve.
We don't sell customer data, we don't train on your calls, and we store everything in Australia. Privacy isn't a feature — it's a given.
Try the demo on our homepage, or get in touch and we'll walk you through it.