Turnless answers your firm's phone, takes detailed messages, and books consultations -- so your solicitors can focus on their cases.
No credit card required · Live in under 10 minutes
When your solicitors are in court, in meetings, or drafting documents, the phone still rings. Prospective clients who can't get through will call another firm.
People calling a law firm are often stressed or anxious -- dealing with family matters, criminal charges, or urgent deadlines. A missed call feels like being ignored.
Unfair dismissal claims have a 21-day window. Court dates can't wait. When urgent calls go unanswered, the consequences for your clients can be serious.
Turnless handles the full conversation — start to finish.
Every call is answered in under a second — during appointments, after hours, even on public holidays.
Collects the caller's details, checks your calendar, and confirms the appointment with an SMS.
Builds a profile from every call. Greets returning customers by name and recalls their preferences.
Every call is answered professionally -- during business hours when your team is busy, and after hours when the office is closed.
Incoming call
Sarah Johnson
+61 412 555 089
Turnless collects the caller's name, phone number, matter type, preferred solicitor, and availability -- everything needed to schedule a consultation.
Book appointment
Today✓ Appointment confirmed
11:00 AM · Confirmation SMS sent
Turnless takes detailed messages without discussing other clients' matters or confirming whether someone is a client -- maintaining your firm's confidentiality standards.
Turnless
just now
Hi Sarah! Reminder for tomorrow at 11:00 AM. Reply CANCEL to cancel.
See you then!
Calls involving court deadlines, AVOs, bail matters, or time-sensitive filings are flagged as urgent so your team can prioritise appropriately.
Sarah Johnson
Regular · 8 visits
Remembered from past calls
Set up in 10 minutes. No contracts. Cancel anytime.