Everything your front desk does.
Done by AI.
Turnless answers calls, books appointments, creates job cards, replies to texts and emails, and remembers every customer — 24 hours a day.
No credit card required · Live in under 5 minutes · Cancel anytime
Not just a phone that answers itself.
Most “AI receptionists” stop at the call. Turnless does the work that comes after it.
An AI scribe that writes the note while you treat the patient
Turnless listens during the consult and drafts a structured clinical note in your template — Chief Complaint, Findings, Treatment Plan — ready to review and push to your PMS.
- Listens during the consult — no extra app for the practitioner
- Drafts notes in your template: SOAP, dental, vet, physio and more
- Pushes straight to Cliniko, Core Practice, Nookal — no copy-paste
Sarah M. — Check-up
Generated in 8 seconds
Chief Complaint
Sensitivity in upper-right molar with cold food, started ~1 week ago.
Findings
Mild sensitivity on percussion, tooth 16. No visible fracture.
Plan
Filling replacement — booked for next visit.
Run your dispatch from the car — by voice
Call your Helm line and Turnless briefs your day in seconds — urgent jobs, who's where, what's unscheduled. Say the word and it's handled — no app, no screen, no pulling over.
- Helm briefs your day in 30 seconds — urgent jobs first
- "Give Cronulla to Craig after Caringbah" — done by voice
- Customer SMS'd and tech SMS'd automatically, no screen touched
“Give Cronulla to Craig after Caringbah”
Craig dispatched — ETA 3:40pm
14 Rosewood Dr, Cronulla
Customer SMS'd · Craig SMS'd
Every interaction makes the next one better.
A standalone phone AI or a standalone scribe can't do this. Turnless connects every step.
Call
Customer calls or texts. Contact profile built automatically.
Book
Appointment or job booked into your calendar or PMS. Confirmed by SMS.
Act
Clinical note drafted, or job dispatched to your team by voice.
Follow up
Recall reminders, review requests, and outbound campaigns.
Built for real businesses
Everything you need to run a professional front desk — so you can focus on the work.
Incoming call
Sarah M. · 0:48
Natural Voice Conversations
Full-duplex AI that talks like a real person — no robotic menus, no awkward pauses. Callers never know they're talking to an AI.
Thursday, 12 June
2:30
PM
Sarah M. — Check-up
30 min · Dr Chen
4:00
PM
James T. — Reschedule
Moved from Tue → Thu
Appointment & Booking Management
Books, reschedules, and cancels appointments directly into your calendar. Collects all the details you need — name, phone, reason for visit, rego plate, pet details — whatever your business requires.
Burst pipe — 14 Rosewood Dr
Cronulla · Created from call
Hot water service — Caringbah
Assigned · Craig
Tap replacement — Miranda
Completed Tue
Jobs Module for Field Service
FieldAfter every call, Turnless creates a job card automatically. Track every job from Enquiry through to Invoiced — all in one place. Built for plumbers, electricians, HVAC, and other field service businesses.
SMS & Email Inbox
Customers who text or email get an instant AI reply. Every message — call, SMS, email — appears in your unified Inbox. Jump in whenever you need to, or let Turnless handle it end to end.
Chat with us
Embedded on your website
Website Chat Widget
Add a chat widget to your website and let Turnless answer questions, capture leads, and book jobs 24/7 — even while you sleep.
Sarah M.
14 Rosewood Dr, Cronulla
Customer History & CRM
Turnless remembers every customer — their address, past bookings or jobs, and preferences. Returning callers get a personalised experience every time.
Trained on your services & pricing
Business Knowledge Base
Train your AI on your services, pricing, FAQs, and policies. It answers questions exactly the way you would — and learns from your website automatically.
“Burst pipe under the sink — water everywhere!”
On-call tech notified by SMS
Emergency & Urgency Handling
For urgent situations — burst pipes, electrical faults, dental emergencies, pet crises — Turnless provides appropriate guidance and flags the job for immediate attention.
142 calls answered · 38 booked
Call Analytics & Transcripts
See every call, transcript, and outcome in your dashboard. Understand what your customers are asking for and how your AI is performing.
Also included
24/7 Availability
Every call answered, day or night — no voicemail, ever.
PMS & Job Management Sync
Cliniko, Nookal, Core Practice, simPRO, ServiceM8 — bookings sync both ways.
Custom AI Persona
Give your AI a name, voice, and personality that matches your brand.
Call Transfer & Ring Groups
Route urgent calls to the right person or team automatically.
Security & Privacy
Encrypted, isolated per business, and stored in Australia.
Works with your existing software
Connect Turnless to your practice management or job management system. Bookings and jobs land directly where they should — no double entry.
Health
Health
Dental
Field
FieldMore integrations coming soon. Request one →
Up and running in minutes
No technical setup. No IT team required.
Tell us about your business
Add your services, hours, and FAQs. Paste your website URL and Turnless learns your business automatically.
Get your phone number
We give you a dedicated Australian number — or forward your existing one to Turnless in minutes.
Go live
Your AI starts answering calls immediately. Watch every call, booking, and job from your dashboard.
Built to protect your customers' data
Turnless is built entirely in-house. Your data stays in Australia, isolated to your business, and never shared.
Australian data residency
All data is stored and processed in AWS Sydney (ap-southeast-2). Your customer data never leaves Australia.
Encrypted end-to-end
Every call, message, and customer record is encrypted in transit (TLS) and at rest. No exceptions.
Strict tenant isolation
Every business is completely isolated. Our architecture structurally prevents any data from crossing between accounts.
Australian Privacy Principles
Turnless is designed to comply with the Australian Privacy Act. We collect only what your business needs — nothing more.
Two-factor authentication
All accounts support 2FA. Owner and staff logins are protected with short-lived tokens — no persistent sessions.
Ready to stop missing calls?
Set up in 5 minutes. No contracts. Cancel anytime.