Run your trade business
by voice.
Turnless is the AI-first operating platform for field service trades. The phone answers itself. You dispatch from the car. Your tradesperson gets called. Voice runs the whole operation, start to finish.
No credit card · Live in 5 minutes · Cancel anytime
Incoming call
Mark Thompson · 0:32
“Burst pipe under the kitchen sink — water everywhere”
“Turn the water off at the mains — it's near the front boundary, twist clockwise. Getting someone out now — what's the address?”
URGENT job created
14 Rosewood Dr, Cronulla · Owner SMS'd
Helm — owner dispatch line
“Give Cronulla to Craig after Caringbah”
Watch how it works
A missed call, a job logged, a tradesperson dispatched — all before he's parked.
Built for every trade
Every stage of the job. Voice native.
The first two stages are two of the five coordinated agents behind every Turnless product — Inbound answers, Dispatch assigns. Then voice carries the job all the way to getting paid.
Answer & Capture
Every call answered in under 2 seconds, 24/7.
- Triaged by urgency — critical to routine
- Job captured, call-out fee confirmed
- Gas leaks, burst pipes, sewage trigger safety protocols instantly
Schedule & Dispatch
Call Helm from the car — brief your day, assign jobs by voice.
- Urgent jobs trigger an outbound call to the nearest tradesperson
- Accept or decline on the spot — no app needed
Execute & Update
Customer gets live SMS updates as the job progresses.
- Your tech works the job — no app to open
- No status to type in
Invoice & Get Paid
Close the job and trigger the invoice by voice.
- Payment link sent automatically
- Get paid days faster
Report & Improve
Helm flags what needs attention before you have to ask.
- Jobs unscheduled 2+ hours
- Overdue invoices, repeat callers
The phone rings while your hands are full.
You’re under the sink with a wrench in your hand.
The phone rings. You can’t answer. They call the plumber down the road.
You’re up a ladder, mid-rewire.
The phone rings. You let it go. They leave a voicemail nobody checks.
You’re elbow-deep in a unit on the roof.
The phone rings. You can’t stop. They book someone else for the breakdown.
Turnless answers every call — while you stay on the tools.
The caller gets a real conversation. The job lands in your queue. You find out after.
Manage your whole operation from the car.
Helm is your dedicated operations line. Call it from your mobile. Helm briefs your day, you give instructions, it executes. The whole morning dispatch done in under 5 minutes — while you drive.
- Daily briefing: urgent jobs, staff schedule, unscheduled queue
- Assign jobs by voice — "Give Cronulla to Craig after Caringbah"
- Staff call Helm too — scoped to their own jobs only
- Proactive flags: overdue invoices, repeat callers, jobs running late
While you're still on the phone to the customer, your tradesperson's already been called.
Urgent jobs don't wait for you to finish the call. The moment a job is flagged urgent, Helm calls the nearest available tradesperson directly — no app, no group chat, no waiting for someone to check a screen.
- Outbound call to the nearest available tradesperson — by GPS proximity
- Job briefed in plain language: what, where, how urgent
- Accept or decline by voice — no app required
- If declined, the next tradesperson is offered automatically
Outbound dispatch
Craig Reynolds · Urgent job
“G'day Craig — urgent one just came in. Burst pipe, 14 Rosewood Cronulla. You right to take it?”
“Yeah, send it through.”
“Done — address and access notes on your phone now. Customer's expecting you by 2.”
Job assigned
Craig confirmed · ETA 2:00pm · Customer notified
No app, no group chat
Assigned, confirmed, and customer notified automatically
Every job makes the next one faster.
A standalone answering service or a standalone dispatch app can't do this. Turnless connects every step.
Call
Customer calls. Job captured. Urgency triaged.
Create
Job card created in Fergus, ServiceM8, simPRO — or natively.
Dispatch
Helm assigns it by voice. Tradesperson called and confirmed.
Invoice
Job closed by voice. Payment link sent automatically.
Built for tradies running real jobs.
Runs in the background so you can stay on the tools.
GPS proximity dispatch
Jobs go to whoever is actually closest — not just whoever’s next in the queue.
- Real-time location awareness for field staff
- Nearest available tradesperson surfaced automatically
- Reduces drive time between jobs
- Included from the Team tier
Field staff PWA — no app store
Your team accepts or declines jobs from their phone. Nothing to install.
- Accept or decline jobs from any phone
- Job details, access notes, and customer info in one place
- Works on iOS and Android — install-free
- Photos and completion notes captured on-site
Voice invoicing
Close the job and trigger the invoice without touching a screen.
- Invoice triggered by voice on job completion
- Payment link sent to the customer automatically
- Synced to your connected PMS or accounting tool
- Get paid days faster
Calls, SMS, and email — one inbox
Every channel in one place. AI handles routine replies automatically.
- Unified inbox — calls, SMS, and email in one dashboard
- AI handles routine replies automatically
- You see every conversation and can respond anytime
- No separate app — everything in the dashboard
This isn't a mockup. This is Turnless.
Every call, job, and dispatch lands in one dashboard — and on your tech's phone, with nothing to install.
The owner dashboard — calls, jobs, and dispatch in one view.
Field PWA — opens straight from a text link, no app store.
Live in under 5 minutes
No IT team. No technical setup. Just paste your website and go.
Tell us about your business
Paste your website URL. We extract your trade, services, and hours automatically.
Connect your job software
Link Fergus, ServiceM8, or simPRO — or run standalone with Turnless’s native job board. Takes 2 minutes.
Forward your number
Forward your existing number to Turnless, or use a new local number. Your AI is live.
$6,000/month in recovered value
Starting at $179/month, flat — no minute caps, the ROI case is straightforward.
Works with your job management software
Keep your existing software. Turnless adds the voice layer on top.
Turnless works alongside ServiceM8, simPRO, and Fergus, adding a voice layer on top. Don't have one? See the native Turnless platform.View all integrations →
Less than one missed callout
One missed callout costs more than a month of Turnless. Field starts at $179 — flat, no minute caps, ever.
Every call answered 24/7 · Job cards from calls · Helm operations line
Dispatch by voice · Field PWA · GPS proximity · Voice invoicing
Multi-crew scheduling · Priority routing · Dedicated onboarding
No minute caps, no overage charges — ever. Additional field staff $50 (3rd seat), $30 each (4th+).
Built for your trade
Industry-specific call handling, safety protocols, and job capture.
Ready to stop missing jobs?
Set up in 5 minutes. Forward your number. Start taking calls.
Free for 14 days · No credit card · Cancel anytime