✦Turnless Hospitality

Never miss a table.
Never miss a booking.

Your AI front desk answers every call in under 2 seconds, takes the booking, answers guest questions, and sends the confirmation — while your team runs the floor or the front desk.

Start free — 14 days, no card requiredRequest a demo

No credit card · Live in 5 minutes · Cancel anytime

Incoming call

Claire Watson · 0:33

Live
Caller

“Hi, I'd like to book a table for Saturday night — 4 people”

AI

“Saturday I have 6:30pm or 8pm available for 4 — which works for you?”

Caller

“6:30 please — it's a birthday”

Reservation confirmed

Saturday 6:30pm · 4 guests · Birthday · SMS sent

✓

Reminder scheduled

SMS reminder day before · Fri 10am

< 2s
Time to answer
Even during Friday night rush
24/7
Always on
Late night bookings captured
5 min
Setup time
Paste your website, go live
0
Missed reservations
While your team is flat out

Built for food, beverage & accommodation

Food & Beverage

RestaurantCafe

Accommodation

MotelHoliday Park
The problem

The phone rings when you can't answer it.

Food & Beverage

Restaurant

Friday night service is in full swing.

The phone rings. Your team can&apos;t stop. Caller hangs up. Table goes to someone else.

Cafe

It's 9pm — your cafe is closed.

Someone calls to book breakfast for 10. Goes to voicemail. They book somewhere with online reservations.

Accommodation

Holiday Park

Peak summer season. Phones ringing constantly.

A family calls to book 5 nights. The line is engaged. They book the park down the road.

Motel

It's 11pm and the front desk is unattended.

A traveller calls asking if there&apos;s a room free tonight. No answer. They pull into the motel across the highway instead.

Turnless answers every call — whether it's a dinner booking or a five-night stay.

The guest gets a real conversation. The details are captured and confirmed by text. You find out after.

What it does

Stop losing bookings to voicemail.

Runs in the background so your team can focus on the guests in front of them.

Food & Beverage

Answers every call during service

Picks up in under 2 seconds, 24/7. Never miss a table booking because your team is in the weeds.

  • Answers in your venue name, in your tone
  • Takes reservations, handles cancellations, answers hours and menu questions
  • After-hours bookings captured — no missed enquiries overnight
  • Handles high call volumes during peak periods without hold times

Takes the reservation and follows up

Checks your calendar, collects the details, and sends an SMS — then follows up automatically to protect the booking.

  • Connects to Google Calendar so bookings land where your team already looks
  • Collects guest name, party size, date, time, and special requests
  • SMS confirmation sent immediately after booking
  • 24-hour SMS reminder reduces no-shows, with automatic no-show follow-up

Accommodation

Answers every call during check-in and check-out

Picks up in under 2 seconds, 24/7 — including the exact moments your front desk is busiest.

  • Answers in your property name, in your tone
  • Handles availability enquiries, facilities questions, and general enquiries
  • After-hours and peak-season calls captured — no more voicemail
  • Handles high call volumes during school holidays and long weekends

Takes the booking enquiry and follows up

Collects everything your team needs and confirms the details back to the guest by SMS, ready for your team to lock in against availability.

  • Collects arrival and departure dates, party size, and accommodation type
  • Answers questions about pet policies, powered sites, Wi-Fi, and check-in times
  • SMS confirmation of the enquiry sent immediately
  • Two-way SMS lets guests confirm details without another phone call

One inbox for every conversation

Guests can text your number too. AI replies instantly to common questions, or you jump in from the dashboard — across food & beverage and accommodation alike.

  • Handles hours, parking, accessibility, and menu or facilities queries
  • Unified inbox — calls and texts in one place
  • You see every conversation and can jump in anytime
  • No separate app — everything in your dashboard
Pricing

Less than one missed booking

One missed booking costs more than a month of Turnless. Hospitality starts at $139 — unlimited calls, no minute caps.

1 location
$139
per month

Unlimited calls · All core features · Calendar sync

2-3 locations
+$50 each
per month

Reservation reminders · SMS inbox

4+ locations
+$30 each
per month

All integrations · Multi-venue dashboard

View full pricing
Setup

Live in under 5 minutes

No IT team. No technical setup. Just paste your website and go.

01

Tell us about your venue

Paste your website URL. We extract your menu, hours, reservation policy, and contact details automatically.

02

Connect Google Calendar

Sync your calendar so every booking lands where your team already looks.

03

Forward your number

Forward your existing number to Turnless, or use a new local number. Your AI is live.

FAQ

Common questions about Turnless for Hospitality

Will guests know they’re speaking to an AI?
Turnless is designed to sound natural and warm — like a friendly member of your front-of-house or reception team. Most callers won’t notice the difference, and it always answers in your business name.
Can a caller ask to speak to a real person?
Yes. Turnless can transfer the call straight through to your team whenever a guest asks for a person, or whenever the request falls outside what it’s configured to handle.
Does it handle busy periods — like a Friday dinner rush or school holidays?
That’s when it matters most. Turnless answers every call regardless of how many come in at once, so your team isn’t torn between the phone and the guests in front of them.
Can it tell callers about deposit requirements?
Yes — if you’ve set a deposit or cancellation policy, Turnless lets callers know before confirming the booking, the same way a staff member would.
What does Turnless connect to today?
Turnless syncs with Google Calendar today, so bookings land where your team already looks. If you use a different booking or property management system, get in touch and we’ll let you know what’s possible.

Stop losing reservations to a busy line.

Set up in 5 minutes. Your AI is live before tonight's service.

Start free — 14 days Request a demo

Free for 14 days · No credit card · Cancel anytime