Every call answered.
Every patient recalled.
Turnless handles every inbound call, books appointments, and automatically recalls lapsed patients — while you focus on the person in front of you.
No credit card · Live in 5 minutes · Cancel anytime
Incoming call
Sandra Mitchell · 0:41
“Hi, I'd like to book a check-up with Dr Sarah”
“Dr Sarah has Tuesday at 10am or Thursday at 2pm — which works better for you?”
“Thursday at 2 please”
Booking confirmed
Thursday 2:00pm · Dr Sarah · SMS sent
Reminder scheduled
SMS reminder 24hr before · Wed 2pm
Built for appointment businesses
Three operations loops.
Your practice runs itself.
Not just an answering service. An AI operations layer that handles inbound, intelligence, and outbound — automatically.
Inbound operations
Every call answered
Picks up in under 2 seconds, 24/7. Handles the 90% of calls that are enquiries — pricing, health funds, hours — and books the 10% that want an appointment. Your staff aren't involved.
- Answers in your practice name, in a warm professional tone
- Health fund compatibility, gap fees, service pricing — all handled
- Books directly into Cliniko, Nookal, Core Practice, Halaxy, and more
- Dental emergencies, medical urgency — triaged correctly every time
Intelligence layer
Practice stays informed
Every call builds a patient profile. You see who called, why they called, what was booked, and what was said — without ever touching the phone.
- Patient profiles built automatically from every call
- Returning patients greeted by name with their history known
- Dashboard view of all calls, bookings, and conversations
- Push notifications for new bookings and urgent calls
Outbound operations
Lapsed patients recalled
When a patient's recall is due, Turnless calls them. Natural conversation, offers available times, books the appointment. No staff involved.
- Recall campaigns triggered by time since last visit
- Outbound call first — SMS fallback if no answer
- Patient confirms or reschedules by voice
- Connects to Core Practice recall dates for automatic triggering
The phone rings while you're with someone.
You're with a patient in the chair.
The phone rings. You can't answer. They call the practice down the road.
You're in a consultation.
The phone rings. You ignore it. They leave a voicemail nobody checks.
You're mid-treatment with a client.
The phone rings. You can't stop. They book somewhere else.
Turnless answers every call — while you stay focused on the person in front of you.
The caller gets a real conversation. The booking lands in your calendar. You find out after.
While you're with patients, Turnless is calling the ones who haven't been in.
The average practice has hundreds of lapsed patients who are overdue for a recall. Nobody's calling them. Turnless does — automatically, by voice, with no staff involved.
- Recall triggered when a patient is overdue — configured to your schedule
- Outbound AI call in your practice name — warm, professional, not a robo-call
- Patient confirms a time by voice. Booking lands in your calendar.
- SMS sent if no answer. No patient falls through the gap.
Outbound recall
James Nguyen · 6-month recall due
“Hi James, calling from City Dental — it's been about 6 months since your last check-up. Would you like to book in?”
“Yes, that's overdue — what's available?”
“I have Wednesday at 9am or Friday at 11 — which works?”
Recall booked
Wednesday 9:00am · Check-up & Clean · SMS sent
No staff involved
Called, booked, and confirmed automatically
AI Clinical Scribe — no extra cost.
Record the consultation. Get a structured clinical note in seconds. Written back to your PMS automatically. No per-clinician fees. No separate app.
- Consent capture before every recording
- 18 specialty templates — or build your own
- Pre-consult brief injected from the phone call
- Post-note actions: referral letters, patient summaries, follow-up tasks
- Style learning — adapts to how each clinician writes
- Writes directly to Core Practice, Cliniko, and more
Clinical Note
Generated in 8 seconds
Chief Complaint
Patient presents with persistent lower back pain radiating to the left leg, 3 weeks duration.
Findings
Positive SLR at 40°. Reduced L4/L5 lateral flexion. No neurological deficit.
Plan
Refer for lumbar MRI. McKenzie exercises prescribed. Review in 2 weeks.
Every interaction makes the next one better.
A standalone phone AI or a standalone scribe can't do this. Turnless connects every step.
Call
Patient calls. Contact profile built. Enquiry handled.
Book
Appointment booked into your PMS. SMS confirmed.
Consult
Scribe listens. Pre-consult brief from the call. Note generated.
Follow up
Post-note actions, recall reminders, outbound campaigns.
Stop losing what's already yours.
Runs in the background so you can focus on the person in front of you.
Answers every call
Picks up in under 2 seconds, 24/7. Natural conversation — not a phone tree. Callers feel heard, not handled.
- Answers in your business name, in your tone
- Handles new bookings, reschedules, and cancellations
- Answers questions from your knowledge base
- Urgent triage — dental pain, medical emergencies — handled correctly
Books directly into your calendar
Checks real availability, offers times, confirms the booking, and sends an SMS. No double-bookings. No manual entry.
- Connects to Cliniko, Nookal, Core Practice, Halaxy, Zanda, ezyVet, and more
- Checks practitioner availability in real time
- SMS confirmation sent immediately after booking
- Cancellation policy enforced automatically
Outbound recalls and reminders
Lapsed patients don't rebook themselves. Turnless calls them when their recall is due — by voice, automatically, with no staff involved.
- Outbound voice recall when a patient is overdue
- SMS reminders 24 hours and 2 hours before appointments
- No-show follow-up — calls to reschedule within the hour
- Google review requests after visits
Calls, SMS, and email — one inbox
Every channel in one place. AI handles routine replies automatically. You jump in when it matters.
- Unified inbox — calls, SMS, and email in one dashboard
- AI handles routine replies automatically
- You see every conversation and can respond anytime
- No separate app — everything in the dashboard
Live in under 5 minutes
No IT team. No technical setup. Just paste your website and go.
Tell us about your business
Paste your website URL. We extract your services, team, hours, and pricing automatically.
Connect your calendar
Link Cliniko, Nookal, Core Practice, Halaxy, or Google Calendar. Takes 2 minutes.
Forward your number
Forward your existing number to Turnless, or use a new local number. Your AI is live.
Works with your booking system
Keep your existing software. Turnless adds the AI operations layer on top.
Also works with Zanda, ezyVet, Microsoft Outlook, and more.View all →
A fraction of a practice manager
A part-time practice manager costs $3,000–$5,000/month. Turnless Practice starts at $99.
200 call minutes · All core features · Google Calendar
500 minutes · Cliniko, Nookal, Core Practice · Appointment reminders
1,500 minutes · All integrations · Outbound recall system · No-show follow-up
Built for your business
Industry-specific call handling, booking logic, and patient communication.
Your practice AI is ready.
Set up in 5 minutes. Every call answered, every lapsed patient recalled — before your next patient arrives.
Free for 14 days · No credit card · Cancel anytime