Your patients are in pain — your phone shouldn't add to it
Turnless answers your clinic phone, books new and existing patient appointments, and handles health fund enquiries -- so your reception is always covered.
No credit card required · Live in under 10 minutes
Every missed call is money
walking out the door.
Missed calls during patient consultations
When you're treating a patient, there's nobody free to answer the phone. Each missed call could be a new patient who ends up booking with another chiropractor down the road.
New patient enquiries going to a competitor
New patients searching for a chiropractor will call several clinics and book with whoever answers first. If your phone rings out during a busy treatment block, that patient is gone.
After-hours booking requests lost
Patients often call after work when they're in pain and ready to book. Without after-hours coverage, those motivated new patients go elsewhere before you open the next day.
What happens on every call
Turnless handles the full conversation — start to finish.
Answer
Every call is answered in under a second — during jobs, after hours, even on public holidays.
Book
Collects the caller's details, checks your calendar, and confirms the appointment with an SMS.
Remember
Builds a profile from every call. Greets returning customers by name and recalls their preferences.
How Turnless helps chiropractic clinics
24/7 phone answering
Every call is answered professionally, day and night. New and existing patients can always reach your clinic, whether it's mid-morning during a busy treatment block or after hours.
Incoming call
Sarah Johnson
+61 412 555 089
New and existing patient booking
Turnless distinguishes between new patient consultations -- which typically require longer appointment times -- and existing patient follow-ups, booking the right slot each time.
Book appointment
Today✓ Appointment confirmed
11:00 AM · Confirmation SMS sent
Health fund and Medicare EPC enquiry handling
Turnless can answer common questions about health fund rebates and Medicare Enhanced Primary Care plans, using the information you provide to give accurate and helpful responses.
Care plan enquiry
Medicare✓ Care plan review booked
Patient informed — no confusion
Acute injury and urgent case recognition
When a caller describes acute pain or an injury requiring prompt attention, Turnless recognises the urgency and flags the case so your team can prioritise a timely appointment.
Urgent call
Same-day⚡ Flagged for priority response
Caller guided appropriately
AI Clinical Scribe — built in
Other practices pay $99–199 per clinician per month for a separate AI scribe. With Turnless, it's included — because your calls, bookings, and notes all live in one connected system.
Knows your patient before you do
Your AI receptionist already captured why they called. That context feeds into the note — so the AI starts with full context, not a blank slate.
Learns your writing style
Uses your recent approved notes as examples. Over time, generated notes mirror your phrasing and terminology — not generic AI output.
Notes become next steps
Generate referral letters, patient summaries, and follow-up tasks from your approved note. For GPs: automatic MBS item suggestions.
Common questions about Turnless for Chiropractic Clinics
How does Turnless work for chiropractic clinics?
Can Turnless distinguish new patient consultations from follow-ups?
Can Turnless handle Medicare and health fund questions?
What happens with acute injury calls?
Will patients know they're not speaking to a receptionist?
Works standalone — or with the tools you already use
Turnless has a built-in booking calendar — no other software needed. Or connect it to your existing practice management system and it books directly into that.
Turnless Calendar — built in, no extra tools needed
Book appointments directly into Google Calendar during calls
Book appointments directly into Outlook Calendar during calls
Sync appointments with your Cliniko practice management system
Sync appointments with your Nookal practice management system
Connect your integration in minutes from your Turnless dashboard. Get started free →
Ready to stop missing calls?
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