AI Front Desk — Live 24/7

Your patients are in pain — your phone shouldn't add to it

Turnless answers your clinic phone, books new and existing patient appointments, and handles health fund enquiries -- so your reception is always covered.

No credit card required · Live in under 10 minutes

The problem

Every missed call is money walking out the door.

01

Missed calls during patient consultations

When you're treating a patient, there's nobody free to answer the phone. Each missed call could be a new patient who ends up booking with another chiropractor down the road.

02

New patient enquiries going to a competitor

New patients searching for a chiropractor will call several clinics and book with whoever answers first. If your phone rings out during a busy treatment block, that patient is gone.

03

After-hours booking requests lost

Patients often call after work when they're in pain and ready to book. Without after-hours coverage, those motivated new patients go elsewhere before you open the next day.

How it works

What happens on every call

Turnless handles the full conversation — start to finish.

01

Answer

Every call is answered in under a second — during appointments, after hours, even on public holidays.

02

Book

Collects the caller's details, checks your calendar, and confirms the appointment with an SMS.

03

Remember

Builds a profile from every call. Greets returning customers by name and recalls their preferences.

Features

How Turnless helps chiropractic clinics

24/7 phone answering

Every call is answered professionally, day and night. New and existing patients can always reach your clinic, whether it's mid-morning during a busy treatment block or after hours.

Incoming call

Sarah Johnson

+61 412 555 089

Turnless answering automatically

New and existing patient booking

Turnless distinguishes between new patient consultations -- which typically require longer appointment times -- and existing patient follow-ups, booking the right slot each time.

Book appointment

Today

✓ Appointment confirmed

11:00 AM · Confirmation SMS sent

Health fund and Medicare EPC enquiry handling

Turnless can answer common questions about health fund rebates and Medicare Enhanced Primary Care plans, using the information you provide to give accurate and helpful responses.

T

Turnless

just now

Hi Sarah! Reminder for tomorrow at 11:00 AM. Reply CANCEL to cancel.

See you then!

Acute injury and urgent case recognition

When a caller describes acute pain or an injury requiring prompt attention, Turnless recognises the urgency and flags the case so your team can prioritise a timely appointment.

S

Sarah Johnson

Regular · 8 visits

Last visit3 weeks ago
Favourite serviceColour + cut
PrefersMorning slots

Remembered from past calls

FAQ

Common questions about Turnless for Chiropractic Clinics

How does Turnless work for chiropractic clinics?
Turnless acts as your dedicated phone answering service, booking appointments and fielding patient enquiries on your behalf. You provide your services, availability, and clinic information, and Turnless handles every call professionally.
Can Turnless distinguish new patient consultations from follow-ups?
Yes. Turnless asks whether the caller is a new or existing patient and books the appropriate appointment type accordingly. New patients are guided through the initial consultation process, while existing patients are booked for the right follow-up.
Can Turnless handle Medicare and health fund questions?
Yes. Turnless can answer common questions about Medicare Enhanced Primary Care plans and health fund rebates using the details you provide during setup. Complex billing questions are noted and passed to your team.
What happens with acute injury calls?
Turnless recognises when a caller is describing an acute injury or significant pain and flags the call for priority follow-up. Your team can then contact the patient promptly to arrange an appropriate appointment.
Will patients know they're not speaking to a receptionist?
Turnless is designed to sound natural, warm, and professional. Most patients simply experience a smooth, helpful interaction -- and appreciate that someone answered rather than reaching voicemail.
Integrations

Works with your practice management system

Connect Turnless to your existing booking system so your AI receptionist books directly into it — no double entry.

Cliniko

Book chiro appointments directly into Cliniko during live calls.

Nookal

Sync patient bookings with Nookal in real time.

Connect your integration in minutes from your Turnless dashboard. Get started free →

Ready to stop missing calls?

Set up in 10 minutes. No contracts. Cancel anytime.