AI Dispatch — Live 24/7

Your AI front office — calls, texts, jobs, and more

Turnless answers every call, creates job cards automatically, replies to texts and emails, and tracks every job from enquiry to invoice — so you can stay on site without losing work.

No credit card required · Live in under 10 minutes

The problem

Every missed call is money walking out the door.

01

Safety calls that can't wait

When a customer calls about sparking at the switchboard or a burning smell from a power point, they need an immediate response -- not voicemail.

02

Calls lost while on the job

You can't answer the phone when you're up a ladder or working in a switchboard. But every missed call is a potential job going to another sparky.

03

Jobs falling through the cracks

Between calls, texts, and emails, it's easy to lose track of who needs a quote, who's waiting on a callback, and which jobs are in progress. Admin is killing your day.

How it works

What happens on every call

Turnless handles the full conversation — start to finish.

01

Answer

Every call is answered in under a second — during jobs, after hours, even on public holidays.

02

Dispatch

Collects the caller's details, creates a job card, and notifies the owner instantly.

03

Remember

Builds a profile from every call. Greets returning customers by name and recalls their preferences.

Features

How Turnless helps electricians

24/7 phone answering

Every call is answered -- while you're on a job, driving between sites, or after hours. Customers get a professional response every time.

Incoming call

Sarah Johnson

+61 412 555 089

Turnless answering automatically

Automatic job cards from calls

After every call, Turnless creates a job card with the customer's details, site address, and urgency. Track every job from enquiry through to invoiced -- all in one place.

New job

Urgent
CustomerMark Tran
Phone0412 345 678
Job typeSafety switch tripping
Address22 Ocean St, Bondi

✓ Job card created

SMS sent to customer · Awaiting scheduling

SMS and email replies

Customers who text or email get an instant AI reply. You can jump in from the dashboard whenever you need to, or let Turnless handle it end to end.

T

Turnless

just now

Hi Sarah! Reminder for tomorrow at 11:00 AM. Reply CANCEL to cancel.

See you then!

Safety-first emergency handling

For electrical emergencies like sparking, burning smells, or electric shock, Turnless guides callers through safe immediate actions and flags the job as urgent.

Urgent job

URGENT
CustomerMark Tran
IssueSparking outlet — smoke
Address42 Harbour Rd, Manly
GuidanceTurn off main switch — sent

⚡ Flagged for immediate response

Safety guidance sent · Job card created

Website chat widget

Add a chat widget to your website and let Turnless answer questions, capture leads, and book jobs 24/7 -- even while you sleep.

T

Website chat

Powered by Turnless

Hi! Do you have availability this week for a blocked drain?

Yes — I can book you in. What's your address?

Live on your website 24/7

Customer history and CRM

Turnless remembers every customer -- their address, past jobs, and preferences. Returning callers get a personalised experience every time.

D

Dave Nguyen

Returning customer · 4 jobs

Address14 Elm St, Coogee
Last jobBlocked drain · 6 wks ago
PreferenceMorning call-outs

Remembered from past calls

Dispatch board

See all your jobs side-by-side by technician. Drag and drop to reassign jobs between sparkies in seconds — no phone calls, no confusion about who's going where.

Dispatch board

Today
Dave N.Safety switch · 9:00 AM
Sam K.New GPO install · 11:30 AM
Dave N.Switchboard upgrade · 2:00 PM

↕ Drag to reassign

All techs visible at a glance

Mobile app

Your team's schedule, on their phone

Each team member sees their assigned jobs on their phone — accept dispatches, update status, and get push notifications. No app download, just add to home screen.

  • Install instantly — no app store, just "Add to Home Screen"
  • Push notifications for new bookings and changes
  • Accept or decline job dispatches on the go
My JobsToday
8:00 AMIn progress

Sarah Mitchell

Blocked drain

10:30 AMScheduled

James Wu

Hot water replacement

1:00 PMScheduled

Lisa Park

Tap repair

3:30 PMScheduled

Mark Brown

Gas fitting inspection

FAQ

Common questions about Turnless for Electricians

How does Turnless work for electricians?
Turnless answers your phone 24/7, creates job cards automatically from calls, replies to texts and emails, and tracks every job from enquiry to invoice. It's a full front office for your electrical business.
What is the Jobs Module?
After every call, Turnless automatically creates a job card with the customer's details and issue. You can track each job through six stages: Enquiry, Quoted, Booked, In Progress, Complete, and Invoiced -- all from your dashboard.
Can Turnless handle electrical emergencies?
Yes. For emergencies like sparking, burning smells, or safety switch issues, Turnless guides callers through safe actions (like switching off at the main) and flags the job as urgent.
Does Turnless reply to texts and emails too?
Yes. Turnless handles SMS, email, and website chat -- not just phone calls. Every customer message gets a fast, professional reply, and you can see everything in one inbox.
Can Turnless handle questions about solar and EV chargers?
Yes. Turnless can answer general questions about your services and book consultations for larger jobs like solar installations and EV charger setups.
Integrations

Works standalone — or with the tools you already use

Turnless has a built-in jobs module — no other software needed. Or connect it to ServiceM8, simPRO, or any other job management system you already use.

Turnless

Turnless Jobs — built in, no extra tools needed

Google Calendar

Book appointments directly into Google Calendar during calls

Microsoft Outlook Calendar

Book appointments directly into Outlook Calendar during calls

ServiceM8

Sync jobs and scheduling with ServiceM8

simPRO

Sync jobs and scheduling with simPRO field service management

Fergus

Sync jobs, enquiries and scheduling with Fergus field service management

Connect your integration in minutes from your Turnless dashboard. Get started free →

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