Not a chatbot. Not an answering service. Inbound answers every call and books the job — Dispatch assigns it to the right electrician in seconds. Two coordinated agents, voice-native, while you stay on site.
No credit card required · Live in under 10 minutes
When a customer calls about sparking at the switchboard or a burning smell from a power point, they need an immediate response -- not voicemail.
You can't answer the phone when you're up a ladder or working in a switchboard. But every missed call is a potential job going to another sparky.
Between calls, texts, and emails, it's easy to lose track of who needs a quote, who's waiting on a callback, and which jobs are in progress. Admin is killing your day.
Turnless handles the full conversation — start to finish.
Every call is answered in under a second — during jobs, after hours, even on public holidays.
Collects the caller's details, creates a job card, and notifies the owner instantly.
Builds a profile from every call. Greets returning customers by name and recalls their preferences.
Every call is answered -- while you're on a job, driving between sites, or after hours. Customers get a professional response every time.
Incoming call
Sarah Johnson
+61 412 555 089
After every call, Turnless creates a job card with the customer's details, site address, and urgency. Track every job from enquiry through to invoiced -- all in one place.
New job
Urgent✓ Job card created
SMS sent to customer · Awaiting scheduling
Customers who text or email get an instant AI reply. You can jump in from the dashboard whenever you need to, or let Turnless handle it end to end.
Turnless
just now
Hi Sarah! Reminder for tomorrow at 11:00 AM. Reply CANCEL to cancel.
See you then!
For electrical emergencies like sparking, burning smells, or electric shock, Turnless guides callers through safe immediate actions and flags the job as urgent.
Urgent job
URGENT⚡ Flagged for immediate response
Safety guidance sent · Job card created
Add a chat widget to your website and let Turnless answer questions, capture leads, and book jobs 24/7 -- even while you sleep.
Website chat
Powered by Turnless
Hi! Do you have availability this week for a blocked drain?
Yes — I can book you in. What's your address?
Live on your website 24/7
Turnless remembers every customer -- their address, past jobs, and preferences. Returning callers get a personalised experience every time.
Dave Nguyen
Returning customer · 4 jobs
Remembered from past calls
See all your jobs side-by-side by technician. Drag and drop to reassign jobs between sparkies in seconds — no phone calls, no confusion about who's going where.
Dispatch board
Today↕ Drag to reassign
All techs visible at a glance
Each team member sees their assigned jobs on their phone — accept dispatches, update status, and get push notifications. No app download, just add to home screen.

No setup fees. No lock-in contracts. Start free and upgrade as you grow.
Solo
For sole traders and owner-operators.
Team
2 field staff included. Add more at $50 each (3rd), $30 each (4th+).
Business
4+ field staff. Multi-crew support.
All plans include a 14-day free trial. No credit card required. See full pricing →
Turnless runs job creation, GPS dispatch, safety checklists, and voice invoicing natively. Already on Fergus, ServiceM8, or simPRO? Turnless connects to those too — this is what you get if you don't.
Jobs assigned to the nearest available tech, automatically.
Close the job and trigger the invoice by voice. Payment link sent automatically.
Built into every job — no separate compliance app.
No app store, no install — opens straight from a text link.

Turnless has a built-in jobs module — no other software needed. Or connect it to ServiceM8, simPRO, or any other job management system you already use.

Turnless Jobs — built in, no extra tools needed

Book appointments directly into Google Calendar during calls
Book appointments directly into Outlook Calendar during calls

Sync jobs and scheduling with ServiceM8

Sync jobs and scheduling with simPRO field service management

Sync jobs, enquiries and scheduling with Fergus field service management
Connect your integration in minutes from your Turnless dashboard. Get started free →
Set up in 10 minutes. No contracts. Cancel anytime.