Home buyers call when they're ready — make sure you answer
Turnless answers your calls, qualifies new enquiries, and books initial consultations -- so no motivated buyer or refinancer slips through the cracks.
No credit card required · Live in under 10 minutes
Every missed call is money
walking out the door.
First home buyer enquiries missed during client meetings
When you're in a lending consultation, you can't take another call. First home buyers who can't get through often go with the broker who answered first -- and that's a long-term client relationship lost.
Refinancing calls going to voicemail during busy periods
Refinancing enquiries are motivated and time-sensitive -- clients comparing rates want a prompt response. Every voicemail during a busy stretch is a client who may not wait for a callback.
After-hours enquiries from buyers who've just found a property
The moment a buyer has an accepted offer, they need to move on finance immediately. After-hours calls from buyers in this position are among the highest-value enquiries a broker receives -- and they need answering.
What happens on every call
Turnless handles the full conversation — start to finish.
Answer
Every call is answered in under a second — during jobs, after hours, even on public holidays.
Book
Collects the caller's details, checks your calendar, and confirms the appointment with an SMS.
Remember
Builds a profile from every call. Greets returning customers by name and recalls their preferences.
How Turnless helps mortgage brokers
24/7 phone answering
Every call is answered professionally, day and night. New enquiries and existing client calls are handled without delay, regardless of whether you're in a meeting or off the clock.
Incoming call
Sarah Johnson
+61 412 555 089
Enquiry type qualification
Turnless identifies whether the caller is enquiring about a purchase, refinance, or investment property, and collects the relevant details so you walk into every consultation fully informed.
Enquiry captured
Purchase✓ Consultation booked for tomorrow
Broker notified — priority callback
Initial consultation booking
Turnless books initial consultations directly, collecting the caller's name, contact details, and circumstances so your team is prepared to provide meaningful advice from the first meeting.
Book appointment
Today✓ Appointment confirmed
11:00 AM · Confirmation SMS sent
First home buyer enquiry handling
Turnless handles first home buyer calls with the patience they often require, answering common questions about the process and government grants, and moving them toward a consultation booking.
Enquiry captured
Purchase✓ Consultation booked for tomorrow
Broker notified — priority callback
Simple, transparent pricing
No setup fees. No lock-in contracts. Start free and upgrade as you grow.
Solo
For sole practitioners and single-seat firms.
- Every call answered 24/7 — no minute caps
- Enquiries captured directly from calls
- SMS inbox for client texts
- Call summaries after every call
- Client history remembered
- Customer Intelligence — churn detection & insights
- Calendar sync
- Dashboard showing recovered enquiries
Firm
2 seats included. Add more at $50 each (3rd), $30 each (4th+).
- Everything in Solo, plus:
- 2 seats included
- Automated appointment reminders
- Urgent matter escalation
- Confidential message handling
- Additional seats $50 (3rd), $30 each (4th+)
Practice
4+ seats. Multi-location support.
- Everything in Firm, plus:
- 4+ seats at $30/seat each
- Multi-location management
- Client follow-up campaigns
- Dedicated onboarding support
All plans include a 14-day free trial. No credit card required. See full pricing →
Built to the line.
Never across it.
Most AI voice tools don't understand where general information ends and advice begins. Turnless does — designed to stay compliant without a compliance team reviewing every call script.
Common questions about Turnless for Mortgage Brokers
How does Turnless work for mortgage brokers?
Can Turnless handle first home buyer enquiries?
What details does Turnless collect before a consultation?
Can Turnless handle refinancing enquiries?
Will callers know they're not speaking to the broker?
Works standalone — or with the tools you already use
Turnless has a built-in booking calendar — no other software needed. Or connect it to your existing practice management system and it books directly into that.
Turnless Calendar — built in, no extra tools needed
Book appointments directly into Google Calendar during calls
Book appointments directly into Outlook Calendar during calls
Connect your integration in minutes from your Turnless dashboard. Get started free →
Ready to stop missing calls?
Set up in 10 minutes. No contracts. Cancel anytime.