New patient consultations are your lifeblood — don't miss the call
Turnless answers your practice phone, handles treatment and pricing enquiries, and books new patient consultations -- so your chair is always full.
No credit card required · Live in under 10 minutes
Every missed call is money
walking out the door.
New patient enquiries missed during treatment
Orthodontic appointments are long and focused. When your team is chairside, new patient enquiries ring through unanswered -- and parents shopping for braces will book with a practice that picks up.
Braces and Invisalign pricing questions taking up clinical time
Treatment cost is the first question most new patients ask. Fielding pricing and finance enquiries between appointments takes your team away from clinical work and disrupts the day.
Broken brace or wire calls going unanswered after hours
A broken bracket or wire is uncomfortable and feels urgent to the patient. When those calls go unanswered after hours, it creates anxiety -- and a poor first impression of your practice's care.
What happens on every call
Turnless handles the full conversation — start to finish.
Answer
Every call is answered in under a second — during jobs, after hours, even on public holidays.
Book
Collects the caller's details, checks your calendar, and confirms the appointment with an SMS.
Remember
Builds a profile from every call. Greets returning customers by name and recalls their preferences.
How Turnless helps orthodontic practices
24/7 phone answering
Every call is answered professionally, from busy clinic mornings through to evenings and weekends. New patient enquiries and urgent calls are handled without delay.
Incoming call
Sarah Johnson
+61 412 555 089
New consultation and follow-up booking
Turnless books initial consultations for new patients and schedules adjustment appointments for existing patients, collecting the relevant details before every call ends.
Book appointment
Today✓ Appointment confirmed
11:00 AM · Confirmation SMS sent
Treatment and pricing enquiry handling
Turnless answers common questions about braces, Invisalign, and treatment timelines using the information you configure, giving prospective patients the information they need to take the next step.
Caller question
Service enquiry
✓ Question answered instantly
No staff time needed
Urgent broken brace and wire call triage
When a patient calls about a broken bracket, loose wire, or discomfort, Turnless collects their details and flags the call as urgent so your team can arrange prompt follow-up or an emergency appointment.
Urgent call
Same-day⚡ Flagged for priority response
Caller guided appropriately
AI Clinical Scribe — built in
Other practices pay $99–199 per clinician per month for a separate AI scribe. With Turnless, it's included — because your calls, bookings, and notes all live in one connected system.
Knows your patient before you do
Your AI receptionist already captured why they called. That context feeds into the note — so the AI starts with full context, not a blank slate.
Learns your writing style
Uses your recent approved notes as examples. Over time, generated notes mirror your phrasing and terminology — not generic AI output.
Notes become next steps
Generate referral letters, patient summaries, and follow-up tasks from your approved note. For GPs: automatic MBS item suggestions.
Common questions about Turnless for Orthodontic Practices
How does Turnless work for orthodontic practices?
Can Turnless handle Invisalign and braces pricing enquiries?
What happens with urgent broken brace or wire calls?
Can Turnless book new patient consultations?
Will patients know they're not speaking to a receptionist?
Works standalone — or with the tools you already use
Turnless has a built-in booking calendar — no other software needed. Or connect it to your existing practice management system and it books directly into that.
Turnless Calendar — built in, no extra tools needed
Book appointments directly into Google Calendar during calls
Book appointments directly into Outlook Calendar during calls
Sync appointments with your Core Practice dental practice management system
Connect your integration in minutes from your Turnless dashboard. Get started free →
Ready to stop missing calls?
Set up in 10 minutes. No contracts. Cancel anytime.