Every pest call is urgent — don't let them go to voicemail
Turnless answers your pest control phone 24/7, triages urgency, collects property details, and books inspections -- so you never miss a termite call while you're on-site.
No credit card required · Live in under 10 minutes
Every missed call is money
walking out the door.
Missed calls while you're on-site
Pest technicians can't take calls mid-treatment. But customers with a termite sighting or wasp nest won't wait -- they'll call the next number on Google and book with them instead.
Emergency calls going unanswered after hours
Termite sightings, wasp nests near children, and rodent infestations don't respect business hours. Every after-hours call that hits voicemail is a high-value urgent job lost.
Seasonal spikes overwhelming the phone
Termite season and warmer months flood pest control businesses with calls. Without extra capacity to answer the phone, urgent jobs get missed and customers go elsewhere.
What happens on every call
Turnless handles the full conversation — start to finish.
Answer
Every call is answered in under a second — during jobs, after hours, even on public holidays.
Dispatch
Collects the caller's details, creates a job card, and notifies the owner instantly.
Remember
Builds a profile from every call. Greets returning customers by name and recalls their preferences.
How Turnless helps pest control
24/7 answering including after-hours emergencies
Every call is answered -- including evenings, weekends, and public holidays. Urgent calls from panicked homeowners are captured before they dial a competitor.
Urgent job
URGENT⚡ Flagged for immediate response
Safety guidance sent · Job card created
Pest type and urgency triage
Turnless asks about the type of pest and situation, identifies urgent cases like termites or wasp nests, and flags them appropriately so your team can prioritise callbacks.
Urgent call
Same-day⚡ Flagged for priority response
Caller advised appropriately
Property and access detail collection
Turnless collects the property address, pest description, whether it's residential or commercial, and any access details -- so your technician arrives prepared.
Turnless
just now
Hi Sarah! Reminder for tomorrow at 11:00 AM. Reply CANCEL to cancel.
See you then!
Inspection and treatment booking
From routine general treatments to urgent termite inspections, Turnless books the right job type and confirms the appointment with an SMS to the customer.
Caller question
Service enquiry
✓ Question answered instantly
No staff time needed
Your team's schedule, on their phone
Each team member sees their assigned jobs on their phone — accept dispatches, update status, and get push notifications. No app download, just add to home screen.
- Install instantly — no app store, just "Add to Home Screen"
- Push notifications for new bookings and changes
- Accept or decline job dispatches on the go
Sarah Mitchell
Blocked drain
James Wu
Hot water replacement
Lisa Park
Tap repair
Mark Brown
Gas fitting inspection
Common questions about Turnless for Pest Control
How does Turnless work for pest control businesses?
Can Turnless handle urgent termite calls?
How does Turnless identify urgent vs routine pest jobs?
Can Turnless collect the property details the technician needs?
Does Turnless handle both residential and commercial pest enquiries?
Works standalone — or with the tools you already use
Turnless has a built-in jobs module — no other software needed. Or connect it to ServiceM8, simPRO, or any other job management system you already use.
Turnless Jobs — built in, no extra tools needed
Book appointments directly into Google Calendar during calls
Book appointments directly into Outlook Calendar during calls
Sync jobs and scheduling with simPRO field service management
Sync jobs, enquiries and scheduling with Fergus field service management
Connect your integration in minutes from your Turnless dashboard. Get started free →
Ready to stop missing calls?
Set up in 10 minutes. No contracts. Cancel anytime.