Your patients deserve to be heard — even when you're in a session
Turnless answers your practice phone, books initial and follow-up appointments, and handles Medicare and health fund enquiries -- so your practitioners can stay focused.
No credit card required · Live in under 10 minutes
Every missed call is money
walking out the door.
Missed calls during treatment sessions
When your practitioners are with patients, nobody is free to answer the phone. Every missed call is a potential new patient who called the next clinic on the list.
Rebate and referral questions taking up reception time
Medicare EPC plans, private health fund cover, WorkCover, and NDIS enquiries are time-consuming to explain. Your receptionist ends up fielding the same questions on repeat.
After-hours booking requests lost to competitors
Patients often call in the evening or on weekends when pain flares up. Without someone answering, those bookings go to whichever clinic picks up first.
What happens on every call
Turnless handles the full conversation — start to finish.
Answer
Every call is answered in under a second — during appointments, after hours, even on public holidays.
Book
Collects the caller's details, checks your calendar, and confirms the appointment with an SMS.
Remember
Builds a profile from every call. Greets returning customers by name and recalls their preferences.
How Turnless helps physio & allied health
24/7 phone answering
Every call is answered promptly -- during treatment sessions, after hours, and on weekends. New patients never hit voicemail and existing patients always get through.
Incoming call
Sarah Johnson
+61 412 555 089
Initial and follow-up appointment booking
Turnless asks whether it's a first visit or follow-up, collects the patient's details and reason for visit, and books the right appointment length automatically.
Book appointment
Today✓ Appointment confirmed
11:00 AM · Confirmation SMS sent
Medicare and health fund enquiry handling
Turnless explains EPC plan eligibility, private health fund rebates, and WorkCover referral requirements -- the questions your reception team answers every day.
Turnless
just now
Hi Sarah! Reminder for tomorrow at 11:00 AM. Reply CANCEL to cancel.
See you then!
Referral and EPC plan intake
Turnless asks whether the patient has a GP referral or EPC plan at booking, so your practitioners have everything they need before the appointment begins.
Sarah Johnson
Regular · 8 visits
Remembered from past calls
Common questions about Turnless for Physio & Allied Health
How does Turnless work for physiotherapy and allied health practices?
Can Turnless handle Medicare EPC and health fund questions?
What happens with new patient bookings versus follow-ups?
Can Turnless take referral details at the time of booking?
Will patients know they're not speaking to a receptionist?
Works with your practice management system
Connect Turnless to your existing booking system so your AI receptionist books directly into it — no double entry.
Book physio appointments directly into Cliniko during live calls.
Sync patient bookings with Nookal in real time.
Connect your integration in minutes from your Turnless dashboard. Get started free →
Ready to stop missing calls?
Set up in 10 minutes. No contracts. Cancel anytime.