AI Operations — Live 24/7

Your patients are on their feet — make sure you answer when they call

Turnless answers your clinic phone, handles Medicare EPC and DVA enquiries, and books new and existing patient appointments -- so no call goes unanswered.

No credit card required · Live in under 10 minutes

The problem

Every missed call is money walking out the door.

01

Missed calls during consultations

Podiatry consultations require your full attention. When you're with a patient, there's nobody free to answer the phone -- and new patients with foot pain won't always call back.

02

Medicare EPC and DVA enquiries taking up reception time

Questions about Medicare Enhanced Primary Care plans and DVA entitlements are common and time-consuming to explain. Fielding them between appointments slows your whole schedule.

03

Diabetic foot concern calls missed after hours

Patients with diabetes know that foot complications can escalate quickly. When they call after hours and reach voicemail, it creates real concern -- and may push them to an emergency department unnecessarily.

How it works

What happens on every call

Turnless handles the full conversation — start to finish.

01

Answer

Every call is answered in under a second — during jobs, after hours, even on public holidays.

02

Book

Collects the caller's details, checks your calendar, and confirms the appointment with an SMS.

03

Remember

Builds a profile from every call. Greets returning customers by name and recalls their preferences.

Features

How Turnless helps podiatry clinics

24/7 phone answering

Every call is answered professionally, during busy clinic hours and after hours when you're closed. New and existing patients always reach your practice.

Incoming call

Sarah Johnson

+61 412 555 089

Turnless answering automatically

New and existing patient booking

Turnless books initial consultations for new patients and follow-up appointments for existing ones, capturing the right information to prepare your team before each visit.

Book appointment

Today

✓ Appointment confirmed

11:00 AM · Confirmation SMS sent

Medicare EPC, DVA, and health fund enquiry handling

Turnless answers common questions about Medicare Enhanced Primary Care plans, DVA entitlements, and private health fund coverage using the details you configure during setup.

Care plan enquiry

Medicare
Patient askedCan I get a care plan?
ExplainedGP reviews eligibility
CoversUp to 5 allied health visits
Next stepLong consult booked

✓ Care plan review booked

Patient informed — no confusion

Diabetic foot urgency recognition

When a caller with diabetes describes a wound, ulcer, or significant foot concern, Turnless recognises the clinical urgency and flags the call for prompt follow-up by your team.

Urgent call

Same-day
PatientJames Okafor
ConcernDiabetic foot wound, redness
ActionSame-day slot offered
FallbackGP/ED advised if infection signs

⚡ Flagged for priority response

Caller guided appropriately

Included in your plan

AI Clinical Scribe — built in

Other practices pay $99–199 per clinician per month for a separate AI scribe. With Turnless, it's included — because your calls, bookings, and notes all live in one connected system.

Knows your patient before you do

Your AI receptionist already captured why they called. That context feeds into the note — so the AI starts with full context, not a blank slate.

Learns your writing style

Uses your recent approved notes as examples. Over time, generated notes mirror your phrasing and terminology — not generic AI output.

Notes become next steps

Generate referral letters, patient summaries, and follow-up tasks from your approved note. For GPs: automatic MBS item suggestions.

FAQ

Common questions about Turnless for Podiatry Clinics

How does Turnless work for podiatry clinics?
Turnless acts as your dedicated phone answering service, booking appointments and handling patient enquiries on your behalf. You configure your services, funding types, and availability, and Turnless represents your clinic professionally on every call.
Can Turnless handle Medicare EPC and DVA questions?
Yes. Turnless can answer common questions about Medicare Enhanced Primary Care plans, the number of allied health visits covered, and DVA entitlements using the information you provide. Specific eligibility queries are passed to your team.
What happens with urgent diabetic foot concern calls?
Turnless identifies when a caller with diabetes describes a foot wound, ulcer, numbness, or significant change in their foot condition, and flags the call as urgent for immediate follow-up. Your team can then contact the patient and arrange an appropriate appointment.
Can Turnless book new patient consultations and follow-ups?
Yes. Turnless distinguishes between new patients requiring an initial assessment and existing patients booking a follow-up, collecting the relevant details and booking the appropriate appointment type for each.
Will patients know they're not speaking to a receptionist?
Turnless is designed to sound natural and professional. Most patients simply experience a helpful, informative call that gets them booked in without any fuss.
Integrations

Works standalone — or with the tools you already use

Turnless has a built-in booking calendar — no other software needed. Or connect it to your existing practice management system and it books directly into that.

Turnless

Turnless Calendar — built in, no extra tools needed

Google Calendar

Book appointments directly into Google Calendar during calls

Microsoft Outlook Calendar

Book appointments directly into Outlook Calendar during calls

Cliniko

Sync appointments with your Cliniko practice management system

Nookal

Sync appointments with your Nookal practice management system

Connect your integration in minutes from your Turnless dashboard. Get started free →

Ready to stop missing calls?

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