Your clients come to unwind — your phone should be just as smooth
Turnless answers your spa phone, handles package and couples bookings, and manages gift voucher enquiries -- so every client gets the experience they expect.
No credit card required · Live in under 10 minutes
Every missed call is money
walking out the door.
Missed calls between treatments
When your therapists are in treatment rooms, there's nobody free to answer the phone. Clients booking a relaxing escape don't want to leave a voicemail -- they book with a spa that answers.
Package and couples booking enquiries going unanswered
Couples packages and multi-treatment bookings are your highest-value reservations, and they require more time to discuss over the phone. When those calls aren't answered, the revenue walks out the door.
After-hours gift voucher and booking enquiries lost
Many clients plan a spa day in the evening or on weekends. Gift voucher purchases and booking enquiries made outside business hours represent significant lost revenue for most day spas.
What happens on every call
Turnless handles the full conversation — start to finish.
Answer
Every call is answered in under a second — during jobs, after hours, even on public holidays.
Book
Collects the caller's details, checks your calendar, and confirms the appointment with an SMS.
Remember
Builds a profile from every call. Greets returning customers by name and recalls their preferences.
How Turnless helps day spas & beauty salons
Answers every call with spa-level warmth
Picks up in under 2 seconds, 24/7 — while your therapists are in treatment rooms, after hours, on weekends. Clients planning a spa day always reach you. The booking lands in your system. You find out after.
Incoming call
Sarah Johnson
+61 412 555 089
Books the right therapist and treatment
Asks which therapist the client prefers, checks their real availability, and books the right duration — individual treatments, couples packages, and multi-treatment experiences all handled correctly.
Book appointment
Today✓ Appointment confirmed
11:00 AM · Confirmation SMS sent
Proactive client recalls
Clients who haven't visited in 6–8 weeks get a personalised outbound message — 'It's been a while, ready for your next treatment?' Turnless reaches out proactively. Most AI receptionists only react to incoming calls.
Outbound recall
Automated✓ Appointment booked from recall
Thursday 11:00 AM · Confirmation SMS sent
Knows your spa inside out
Syncs with your booking system so it knows every therapist, treatment duration, pricing, gift voucher options, patch test requirements, cancellation policy, and anything clients typically ask — answered instantly.
Sarah Johnson
Regular · 8 visits
Remembered from past calls
Reminders and no-show recovery
Automated SMS reminders before every appointment. Clients confirm, reschedule, or cancel by texting back. Cancellations trigger an immediate rebooking flow so the slot doesn't go to waste.
Outbound recall
Automated✓ Appointment booked from recall
Thursday 11:00 AM · Confirmation SMS sent
Your team's bookings, on their phone
Each team member sees their own bookings on their phone — who's coming in, what service, and when. Push notifications for new appointments so they're always prepared.
- Install instantly — no app store, just "Add to Home Screen"
- Push notifications for new bookings and changes
- Personal schedule view — only their own appointments
Sarah Mitchell
Cut & colour
Emma Davis
Balayage
Lisa Park
Trim & blowdry
Amy Chen
Full colour
Common questions about Turnless for Day Spas & Beauty Salons
How does Turnless work for day spas and beauty salons?
Can clients book couples and group packages?
How does Turnless handle gift voucher enquiries?
Does Turnless ask about allergies and health considerations?
Will clients know they're not speaking to a receptionist?
Works standalone — or with the tools you already use
Turnless has a built-in booking calendar — no other software needed. Or connect it to your existing practice management system and it books directly into that.
Turnless Calendar — built in, no extra tools needed
Book appointments directly into Google Calendar during calls
Book appointments directly into Outlook Calendar during calls
Connect your integration in minutes from your Turnless dashboard. Get started free →
Ready to stop missing calls?
Set up in 10 minutes. No contracts. Cancel anytime.