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Flat tyres are urgent — your phone line should be too

Turnless answers your tyre shop phone, handles emergency enquiries, and books fitting appointments -- so you never lose a customer to a flat.

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The problem

Every missed call is money walking out the door.

01

Missed calls while fitting tyres

When your team is on the floor fitting, balancing, and aligning, nobody's free to answer the phone. Customers with urgent needs don't leave a voicemail -- they call the next shop.

02

Customers with flat tyres going elsewhere

A flat tyre is an emergency. Customers in that situation need an immediate answer. If your phone rings out, they'll book with whoever picks up first.

03

After-hours tyre emergency enquiries unanswered

Tyre emergencies don't respect business hours. Without after-hours coverage, you're missing calls from customers who need help and are ready to book.

How it works

What happens on every call

Turnless handles the full conversation — start to finish.

01

Answer

Every call is answered in under a second — during appointments, after hours, even on public holidays.

02

Book

Collects the caller's details, checks your calendar, and confirms the appointment with an SMS.

03

Remember

Builds a profile from every call. Greets returning customers by name and recalls their preferences.

Features

How Turnless helps tyre & wheel shops

24/7 phone answering including emergencies

Every call is answered around the clock, including urgent flat tyre enquiries. No customer in a bind will be left listening to a dial tone.

Incoming call

Sarah Johnson

+61 412 555 089

Turnless answering automatically

Tyre size and fitment enquiry handling

Turnless can handle common questions about tyre sizes, availability, and fitment compatibility, collecting the vehicle details needed to give useful guidance.

Book appointment

Today

✓ Appointment confirmed

11:00 AM · Confirmation SMS sent

Same-day fitting appointment booking

When a customer needs tyres fitted urgently, Turnless collects their details and preferred time so your team can confirm a same-day or next-available slot.

T

Turnless

just now

Hi Sarah! Reminder for tomorrow at 11:00 AM. Reply CANCEL to cancel.

See you then!

Wheel alignment and balancing booking

Turnless books wheel alignment and balancing appointments, capturing the vehicle make, model, and contact details so you're prepared when the customer arrives.

S

Sarah Johnson

Regular · 8 visits

Last visit3 weeks ago
Favourite serviceColour + cut
PrefersMorning slots

Remembered from past calls

FAQ

Common questions about Turnless for Tyre & Wheel Shops

How does Turnless work for tyre shops?
Turnless acts as your dedicated phone answering service, handling customer enquiries, emergency tyre calls, and appointment bookings on your behalf. You provide your services and hours, and Turnless represents your business on every call.
Can Turnless handle urgent flat tyre calls?
Yes. Turnless recognises when a caller has an urgent need, collects their location and vehicle details, and passes the message to your team straight away so you can respond quickly.
Can customers check tyre sizes and availability?
Turnless can answer common fitment questions using the information you provide during setup. For specific stock enquiries, it collects the vehicle details and passes the query to your team to follow up.
Can Turnless book wheel alignment appointments?
Yes. Turnless books wheel alignment, balancing, and general fitting appointments, collecting all the relevant details before the call ends. Your team receives a clear message ready to confirm.
Will callers know they're not speaking to a person?
Turnless is designed to sound natural and professional. Most callers simply experience a smooth, helpful call -- without any indication they're not speaking to your front counter.

Ready to stop missing calls?

Set up in 10 minutes. No contracts. Cancel anytime.

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