Turnless+Fergus

Voice AI for Fergus.

Inbound answers every call and books straight into Fergus. Dispatch sends the job to your team. Every booked call becomes a real Fergus Job — not an enquiry that goes nowhere.

What Turnless does in Fergus

Live calls, written straight into Fergus.

Finds or creates the customer

Every inbound call is matched against your Fergus customers. New callers get created automatically — no double entry.

Reuses sites across customers

Fergus separates sites from customers. Turnless knows the difference — a rental property with three different tenants over the years still maps to one site.

Creates real Jobs

Every booked call becomes an actual Fergus Job your team can action — not a dead-end Enquiry with no path forward.

Books straight into your calendar

Turnless reads your existing Fergus calendar to find real gaps, then books the site visit directly.

Adds notes automatically

Access instructions, problem description, and call context get added to the job and customer record.

From ringing phone to real Fergus Job — before the call ends.

  • 1Customer calls. Inbound answers in your business name.
  • 2Customer matched or created in Fergus.
  • 3Site matched or created — reused if it already exists.
  • 4Job created in Fergus, with notes and access details attached.
  • 5Calendar event booked into a real gap in your schedule.
Live call → Fergus
Caller:“Hot water system's out, need someone today”
AI:“I can get someone out this afternoon — what's the address?”
Customer matched: Dave Nguyen
Site matched: 42 Harbour Rd, Manly
Job created in Fergus — #FRG-4821
Setup

Connect Fergus in 2 minutes

No developer, no API keys to manage — just log in and approve.

1

Go to Settings → Integrations

Click "Connect Fergus" from your Turnless dashboard.

2

Log in to Fergus

Approve access — Turnless only sees what it needs to create jobs and check your calendar.

3

You're live

The next call books straight into Fergus. No further setup.

Trust & data handling

Your Fergus data stays yours.

Hosted in Australia

Your data is stored on AWS in Sydney, not offshore.

Scoped to your account

Turnless only accesses your Fergus account — never another customer’s.

No card details over the phone

Payment links are sent via SMS through Stripe — never collected on a call.

Recordings deletable on request

Delete any call recording from your dashboard at any time.

Connect Fergus in 5 minutes.

Keep using Fergus exactly as you do today. Turnless just adds the voice layer.

Free for 14 days · No credit card · Cancel anytime

Fergus is a registered trademark of its respective owner. Turnless is an independent integration partner and is not affiliated with, sponsored by, or endorsed by Fergus.