Turnless+ServiceM8

Voice AI for ServiceM8.

Inbound answers every call and creates a Work Order in ServiceM8. Dispatch sends it to the right tech — booked into your queue the same way your team already works.

What Turnless does in ServiceM8

Live calls, written straight into ServiceM8.

Finds or creates the company

Every caller is matched against your ServiceM8 Companies. New customers get created — along with their contact details — automatically.

Creates Work Order jobs

Every booked call becomes a real Work Order job in your ServiceM8 queue, ready for your team to action.

Books into your dispatch queue

ServiceM8 runs on a dispatch queue, not a calendar — Turnless books into the queue the same way your team does, with availability inferred from technician schedules.

From ringing phone to a Work Order in your queue.

  • 1Customer calls. Inbound answers in your business name.
  • 2Company matched or created — contact details linked.
  • 3Work Order job created in ServiceM8.
  • 4Technician availability inferred from the schedule.
  • 5Job dispatched to the right tech — booked into the queue.
Live call → ServiceM8
Caller:“AC's not cooling, can someone come look?”
AI:“I can get someone out tomorrow morning — what's the address?”
Company matched: Sarah Kelly
Work Order created — #SM8-1192
Queued for tomorrow AM run
Setup

Connect ServiceM8 in 2 minutes

No developer, no API keys to manage — just log in and approve.

1

Go to Settings → Integrations

Click "Connect ServiceM8" from your Turnless dashboard.

2

Log in to ServiceM8

Approve access — Turnless only sees what it needs to create Work Orders and check technician schedules.

3

You're live

The next call creates a Work Order in your queue. No further setup.

Trust & data handling

Your ServiceM8 data stays yours.

Hosted in Australia

Your data is stored on AWS in Sydney, not offshore.

Scoped to your account

Turnless only accesses your ServiceM8 account — never another customer’s.

No card details over the phone

Payment links are sent via SMS through Stripe — never collected on a call.

Recordings deletable on request

Delete any call recording from your dashboard at any time.

Connect ServiceM8 in 5 minutes.

Keep using ServiceM8 exactly as you do today. Turnless just adds the voice layer.

Free for 14 days · No credit card · Cancel anytime

ServiceM8 is a registered trademark of its respective owner. Turnless is an independent integration partner and is not affiliated with, sponsored by, or endorsed by ServiceM8.